FAQs - Personal & Business Solutions

How do I know the exact capacity?

The capacity is shown in "Megabyte" (same with Hard Disk Drive, 1MB = 1000KB). In Windows environment or DOS mode, 1MB equals to 1024 KB. Therefore 1GB is approximate 953MB.
The actual available memory on the device is less than what is listed on the package. This is due to small discrepancies in file format and algorithms used by various operating systems. In addition, a portion of memory space is reserved for system files and data sectors for better performance.
Which one is better? CAS latency=2 or CAS latency=3?

CAS latency =2 means that the data access is one cycle faster than CAS 3. Therefore CAS 2 is better.
Why does my memory fail the Norton memory test?

The Norton memory test program will fail when system memory is over 256MB.
Why does the system detect only half of the memory installed?

Some older version motherboards do not support new memory. Therefore the system cannot detect correct memory capacity.