Stakeholders

Why They Matter: Our employees are among our top priorities as stakeholders; their creativity and retention are fundamental to Apacer's continued leadership in the industry.

Engagement Objectives:
Annual employee turnover rate consistently remains below 2.5%

• External compensation benchmarking at the P50 level or above
• 99% retention rate for dual-track talent
• Employee turnover rate below 2.0%
• Zero workplace accidents

• Regular review meetings of the Sustainability Development Committee, the Strategy and Management Committee, the Employee Benefits Committee, and the Occupational Safety and Health Management Committee
• Knowledge sharing and activities promoted through the company intranet on an ad hoc basis
• Internal employee grievance channels

• Employee Compensation and Benefits
• Economic Performance

• Continually promote A⁺EAPs (Employee Assistance Programs)
• Organize the Apacer Academy and develop a dual-track talent development system

Why They Matter: We are customer-centric, creating innovative products and services to deliver the best user experience. Customer demands for environmental and social responsibility drive Apacer to continuously raise our standards

Engagement Objectives:

• Strengthening Market Competitiveness
• Maintain a customer satisfaction score of 85 or higher

• Completed a customer satisfaction survey, achieving a satisfaction score of 90.1
• Completed 103 key customer satisfaction surveys

• Customer Relationship Management (CRM) System
• After-Sales Service System: eRMA
• Annual Customer Satisfaction Survey
• Customer service hotline and online inquiries

• Corporate Governance
• Information Security
• Product Quality and Safety
• Raw Material Use

• Addressing Shortcomings Through Customer Satisfaction Surveys
• Meeting customer needs through international certifications
• Research and development of products and value-added technologies that address customer pain points

Why They Matter: Capital investment symbolizes the trust and support of shareholders and investors in the Company, enabling Apacer to innovate continuously while sustaining long-term operations.

Engagement Objectives: Strengthening Investor/Institutional Relations

• Held 2 investor briefings
• Held 1 annual shareholders’ meeting
• Issued 17 press releases on major events
• Received a total of 3 calls from shareholders in 2025

• Institutional Investor Briefings
• Media press releases
• Company website
• Investor Relations Contact
• Taiwan Stock Exchange Information Observation Station

• Corporate Governance
• Business Integrity
• Economic Performance
• Regulatory Compliance

• Enhancing transparency through public events such as shareholder meetings and investor briefings
• Enhancing information disclosure in both Chinese and English on the official website
• Answering shareholder inquiries via the hotline to enhance investors’ understanding of the company’s operations

Why They Matter: Suppliers are crucial partners for Apacer to implement green product manufacturing. Through cooperation, communication, guidance, and audit, we progress with our suppliers on the path of sustainability together.

Engagement Objectives: Supplier Conference attendance rate: 85%

• Supplier Conference Attendance Rate: 89.3%
• Supplier Conference Satisfaction Survey: 100 points

• Supplier AGP (Apacer Green Products Web System) platform
• Annual supplier conference

• Product Quality and Safety
• Raw Material Use

• Conducting supplier evaluations (existing system combined with RBA audits), supplier conferences, and supplier guidance
• Compliance with ISO 9001:2015,
  IECQ QC 080000:2017

Why They Matter: We continuously monitor global sustainability trends and government regulations to proactively plan our corporate sustainability roadmap and strategies.

Engagement Objectives:

Ensuring Compliance

• No material compliance issues

• Communicate with relevant departments and cooperating government agencies

• Information Security
• Business Integrity
• Regulatory Compliance

• Corporate Information Based on Materiality
• Published on the Taiwan Stock Exchange’s Public Information Observation Station and the company’s official website
• Internal Awareness Campaigns on Regulatory Compliance

Why They Matter: Organizations comprising companies, organizations, businesses, and professionals within the electronics and semiconductor industry can influence a company’s operational and R&D direction and effectiveness.

Engagement Objectives:
Ensure smooth organizational participation

• A total of 13 companies participate in trade associations

• Designated Channels for Organizations

• Business Integrity
• Regulatory Compliance

• Continuous participation in organizational activities to ensure smooth information exchange

Why They Matter: Residents and organizations in the communities surrounding Apacer’s facilities, as well as media outlets dedicated to disseminating information and following Apacer’s development.

Engagement Objectives:

Ensuring a positive brand image and fulfilling our social responsibility

• Completed two community outreach projects

• As needed

• Economic Performance
• Business Integrity

• Continuously promote community outreach initiatives
• Ongoing maintenance of media relations